Beck | UX Designer & Researcher | Accessibility

Are you having these issues?

Mismatch between business & users
Are your business needs & processes jarring with typical user needs?
Where do your visitors stumble?
Your visitor bounce rate is too high
Do your visitors abandon their shopping cart, or leave your site without interacting with any other pages?
Customer conversions simply too low
Can customers complete their tasks?
And can they find the content they're interested in?

Photo by Chanhee Lee on Unsplash a tired shopper sits to rest

Photo by Tim Mossholder on Unsplash

Here's how I can help you

Marry business needs and user needs
Talking to both sides identifies business processes and use cases, which defines and formalizes user journeys (and/or make recommendations for improvement to existing journeys).
Identify user needs & their pain points
Define user needs, pain points, along with feedback throughout the project by implementing appropriate research methods (user tests, interviews, etc.)
Design & validate possible solutions
Championing a user-centric solution, I'll define the right interaction model, and evaluate its success via usabilty tests.
Communicating ideas, concepts & design solutions to various stakeholders, and align with UI Designers and Developers.

Photo by Brands&People on Unsplash group around table discussing findings

Photo by Marvin Meyer on Unsplash

Three detailed case studies

Get Your Guide

Tourism & eCommerce Case study for Get Your Guide

Helios

Health care & eHealth Case study for Helios

SAP

Community & enterprise software Case study for SAP

Agentic AI experiments

I'm fascinated by, and am currently exploring, the possibility of using AI and LLMs (large language models) for creative purposes.
Here are a few creative writing experiments using an agentic AI (agent written in CrewAI by myself).
However, I'm a designer, with very limited coding ability These hieroglyphics represent the shrug emoji ¯\_(ツ)_/¯ so writing agents is challenging.
Most of the results are drafts, that could use some polish from an expert, or could probably be used as a stepping stone by someone who actually understands the field of e.g. screenplay writing, and could evolve them further.
I consider them to be a reflection of my own curiosity, nothing more.

ARTICLES by an agentic AI

The climate is apparently unimportant and the neo-fascists won the European Parliament election.
This shock result didn't come out of nowhere, and paints a complex and fragmented picture of European politics.
EU election sent shockwaves across the continent.

The prevelant use of AI may have a detrimental effect on our general cognitive abilities.
Even digital natives are being made dumber by the very technology they use on a daily basis.
Is AI Making Us Dumber?.

Embracing the new AI tools may lead to sacrificing the capacity for critical thinking.
Enthusiastic use of AI frequently leads to thinking less deeply about topics.
In a World of AI, Who's Thinking?.

SCREENPLAYS by an agentic AI

Dracula reappears in modern day Berlin and uses his powers as only he can.
Craft beer and influencers play roles in this idea for a mini TV series that unfolds over 5 episodes, each lasting 20 minutes.
Dracula in modern day Berlin.

Abraham Lincoln reappears in modern day Berlin and sticks out like a sore thumb, with a top hat.
Discovering public transport, Berlin fashion, and the exchange rate, this idea for a mini TV series unfolds over 5 episodes, each lasting 20 minutes.
Abraham Lincoln in modern day Berlin.

Charles Darwin reappears in modern day San Francisco and wonders about mankind's evolution.
Discovering startups, the gig economy, and e-waste, this idea for a mini TV series unfolds over 5 episodes, each lasting 20 minutes.
Charles Darwin in modern day San Francisco.

DESIGN
A11Y
& AI

Are you having these issues?

Here's how I can help you