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New section: containing a picture and a short statement about myself
Alex B. looking, in his own words, slightly smug

Hi. I'm Alex B.

As a seasoned UX designer & researcher, and a consultant for accessibility, I can help you to improve your digital product or products. My work is rarely opinion-powered, but always data-inspired. This way, you profit from marrying user needs with your business goals, resulting in something of value for both sides.

New section: containing three simplified, but typical, problems for potential customers

Are you having these issues?

Mismatch between business & user needs

Are your business needs & processes jarring with typical user needs?
Where do your visitors stumble?

Your visitor bounce rate is too high

Do your visitors abandon their shopping cart, or leave your site without interacting with any other pages?

Customer conversions simply too low

Can customers complete their tasks?
And can they find the content they're interested in?

New section: containing three simplified, but typical, things I do for potential customers

Here's how I can help.

Marry business needs and user needs

Talking to both sides identifies business processes and use cases, which defines and formalizes user journeys (and/or make recommendations for improvement to existing journeys) .

Define user needs & their pain points

Identify user needs, pain points, along with feedback throughout the project by implementing appropriate research methods (user tests, interviews, etc.).

Design & validate possible solutions

Championing a user-centric solution, I'll define the right interaction model, and evaluate its success via usabilty tests.
Communicating ideas, concepts & design solutions to various stakeholders, and align with UI Designers and Developers.

New section: containing links to three case studies